Distance Contract for Booking Services

1. Parties

Intermediary agency ("Agency"):

Email: info@carrentalatdalaman.com

Customer: the person whose details are entered in the booking form.

Provider: the rent-a-car company named in the booking summary.

2. Subject

The Agency arranges a reservation with the Provider for the car, dates and places the Customer selects. Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation apply.

3. Agency obligations

To pass the reservation to the Provider fully and accurately, tell the Customer whether it is confirmed or declined, and forward change and cancellation requests.

If the Provider cannot fulfil the reservation, to inform the Customer promptly and offer an equivalent car where possible.

4. Customer obligations

To give correct contact and flight details; to present a valid driving licence, ID/passport and any deposit the Provider requires at pickup; and to comply with the rental agreement signed with the Provider.

5. Price and payment

The rental price is the amount shown in the booking summary and is paid to the Provider at pickup. The Agency charges the Customer no separate fee; its commission is paid by the Provider.

6. Withdrawal, cancellation and changes

Withdrawal, cancellation and change terms are those in the Pre-contractual Information, which forms part of this contract.

7. Liability

The car’s condition, insurance cover, accidents, damage, traffic fines and obligations under the rental agreement are between the Provider and the Customer. The Agency is liable for losses caused by faulty performance of its booking duties.

8. Acceptance and disputes

By ticking the box in the booking form the Customer confirms having read and accepted this contract and the Pre-contractual Information. The contract is concluded when the Agency confirms by email. Consumer Arbitration Committees and Consumer Courts of Türkiye have jurisdiction.