How car hire pickup works at Dalaman Airport
At Dalaman Airport (DLM) a representative of the local rental company meets you at the terminal after you collect your luggage, then takes you to your car. Because you add your flight number when booking, the company tracks your landing and waits if you are delayed. You show your licence and passport, check the car, sign the agreement and pay the rental company directly; nothing is paid in advance.
What happens when I land at Dalaman Airport?
Once you clear passport control and collect your bags, walk out of the arrivals hall, where the rental company's representative meets you at the terminal. The confirmation you receive after booking explains the meeting point and gives a contact number to call if you cannot find them.
Dalaman has separate international and domestic terminals; the meeting point is at the terminal you arrive at, so make sure your booking shows the right flight.
- Keep your phone on after landing in case the company calls
- Have your licence, passport and a card in the driver's name ready
- Allow time for passport control and baggage in peak summer
What if my flight is delayed or lands at night?
If you added your flight number, a delay is not a problem: the rental company follows your real landing time and waits for you, including late-night arrivals. If your flight number changes, update the booking up to 24 hours before pickup at no cost, or contact the company directly if it changes at the last minute.
How do I check the rental car before driving away?
Walk around the car with the representative before you sign and make sure every existing scratch, dent and chip is marked on the check-out form. Taking photos and a short video of all sides, the wheels, the windscreen and the fuel gauge on your phone gives you a time-stamped record.
Also confirm the fuel level and fuel policy, the fuel type (petrol or diesel), how tolls are handled and the emergency contact number.
- Bodywork, bumpers and mirrors
- Windscreen chips and tyre condition, including the spare
- Air conditioning, lights and wipers working
- Fuel level written on the contract
How do I pay at pickup?
You pay the local rental company at pickup, in cash or by card; there is no prepayment and no booking fee on our side. The company may also take a deposit or card pre-authorisation, which is released after the car is returned in the agreed condition. Ask how long the release usually takes with your bank.
Which way do I drive out of Dalaman Airport?
The airport connects directly to the D400. Turn east for Göcek, Fethiye, Hisarönü and Ölüdeniz, or west for Ortaca, Sarıgerme, Dalyan, Köyceğiz and Marmaris. Set your navigation app before leaving the car park, and remember Türkiye drives on the right.
Frequently asked questions
Where do I meet the rental company at Dalaman Airport?
At the terminal, outside the arrivals exit; your booking confirmation includes the meeting details and a contact number.
Can someone else collect the car for me?
The main driver must be present with their own licence and passport, because the contract is signed in their name.
Can I add a second driver at pickup?
Usually yes; the additional driver must show their own licence and ID and meet the age and licence requirements.
Do I need to return the car with a full tank?
That depends on the rental company's fuel policy; check the fuel level written on your contract and return it the same unless agreed otherwise.
How early should I return the car before my flight?
Allow enough time for the handback check and the airport's security queues, which can be long in summer; arrange the return time with the company.
What if I cannot find the representative?
Call the contact number in your booking confirmation; the company tracks your flight and will guide you to the meeting point.